Shipping policy

At Giardino Di Scarpa, every bottle is carefully prepared and packaged to ensure our handcrafted liqueurs reach you safely.

Australia-Wide Delivery

We offer delivery throughout Australia using Australia Post, subject to applicable delivery restrictions and service availability.

Shipping Options

We offer the following shipping options:

  • Standard Shipping: Estimated 3–5 business days after dispatch.

  • Express Shipping: Estimated 1–2 business days after dispatch.

  • Free Shipping: Complimentary standard shipping on orders over $150.

Shipping costs for orders below $150, and any applicable express shipping charges, will be displayed at checkout.

Delivery estimates are indicative and may vary depending on your location, Australia Post service availability, public holidays and other circumstances beyond our control.

Order Processing

Orders are carefully prepared and packaged before dispatch.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Please note that delivery estimates exclude order processing time.

Age Verification & Alcohol Delivery

Giardino Di Scarpa supports the responsible sale and consumption of alcohol.

You must be 18 years of age or older to purchase alcoholic beverages from our website.

Age verification and proof of identity may be required when your order is delivered, in accordance with applicable liquor licensing requirements.

Alcohol cannot be delivered to anyone under the age of 18.

Delivery Addresses

Please ensure your delivery details are accurate and complete when placing your order.

If you notice an error in your shipping address, contact us as soon as possible at hello@giardinodiscarpa.com.

We will do our best to assist before your order is dispatched.

Delivery Delays

While we aim to have every order delivered promptly, occasional delays may occur due to postal network disruptions, peak periods, public holidays or circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us so we can assist with tracking and resolving the issue.

Damaged or Missing Deliveries

If your order arrives damaged, contains an incorrect product or has not arrived, please contact us at hello@giardinodiscarpa.com with your order number and details of the issue.

For damaged deliveries, photographs of the product and packaging are helpful where available.

We will investigate and assist with an appropriate resolution in accordance with your rights under Australian Consumer Law.

Contact Us

For shipping and delivery enquiries, please contact:

Giardino Di Scarpa

Email: hello@giardinodiscarpa.com

Website: https://giardinodiscarpa.com